DELIVERY
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Domestic Shipping:
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Same day delivery* available in Dubai.
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Free shipping for orders over AED300
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AED25 for orders below AED300
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Standard shipping 1 - 3 days for all Emirates.
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GCC countries
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Standard shipping AED150
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Next day shipping, 3 - 5 days delivery*
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Rest of the World
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Standard shipping AED200
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Next day shipping, 5 - 7 days delivery*
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Delivery services are Saturday to Thursday, excluding public holidays.
RETURN/EXCHANGE
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For hygiene reasons, we cannot offer refunds on pierced jewellery and skincare products.
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We cannot offer refunds on bikinis or swimsuits if the original packaging and hygiene seal has been removed.
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Unfortunately, unless the product is faulty, we are unable to accept returns or provide a refund for personalized goods.
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If you are unhappy with your Hat Trick order, we are happy to accept a return or exchange within 15 days of its receipt, providing its condition is new and unworn.
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If there is an issue such as a defect or damaged item please contact us on +971 (0) 487 66 838 or write to us info@hattrickuae.com before sending any item back. All cost of return items are the customer's responsibility.
*Delivery times are as a guideline, we will try our best to deliver on time, however sometimes there are things we cannot control which might affect the delivery time